HOW CAN WE HELP YOU?

Get Started

Transform your WordPress website into a thoroughbred eCommerce store.

Extend Support

Configure and expand application to best fit your store in needs.

Build & Customize

Learn how to build themes and extensions, and create a custom store.

Browser Help Categories

We group all helpful knowledgebase posts in to categories to find your solution quickly.

Getting Started

Getting started guides provide essential information, and step-by-step instructions typically cover the initial configuration and key features to help new users begin using a product or service.

  1. KB plugin installation guidelines
  2. How to add a new question?
  3. First Knowledge Base Question
  4. Does search function work with other language?

General Queries

General topics encompass a wide range of subjects that include FAQs, best practices, news updates, and other relevant content.

  1. Protected: Password Protected KB (Pass: 123)
  2. Can I insert shortcode as knowledge base content?
  3. Can I customize Knowledgebase slug?
  4. Can I attach files with knowledgebase Post?

Copyright Rules

Copyright is a legal protection granted to the creators of original works. It gives them exclusive rights to use, distribute, and license their creations, ensuring they can benefit financially from their intellectual property.

  1. Who owns the product copyright?
  2. When do I need a Model or Property Release
  3. What is copyright of a product?
  4. What assets can I use in my items?

Pre Purchase

Pre-purchase information helps potential customers make informed decisions such as features, benefits, pricing, reviews, and comparisons before buying a product or service.

  1. Does plugin works with Popular Avada WordPress Theme?
  2. Does plugin work with WP Bakery Page Builder?
  3. Does plugin compatible with WPML?
  4. Can I manually add the ask a question form?

Product Requirement

Product requirements are detailed specifications serve as a guide for the development team, ensuring that the product aligns with the business objectives and provides value to its users.

  1. What version of WordPress do I need?
  2. How to change my account username?
  3. How to be a power Elite author?
  4. Difference between the Knowledgebase and FAQ Plugin?

Fixing Issues

Fixing issues involves diagnosing the root cause, applying solutions, and ensuring the issue is fully resolved to improve the user experience.

  1. I have upload .po /.mo files, it but doesn’t work. Why?
  2. htaccess protected admin panel and ajax search issue
  3. How to insert custom CSS Code?
  4. How to disable the floating search and question tabs?

Affiliate Program

Affiliates use unique referral links to track sales and leads they generate, and they receive a percentage of the revenue for successful conversions.

  1. Tips for increasing affiliate earnings
  2. How Affilicate Program work?
  3. Does plugin work with latest WordPress version?
  4. Can I export/import knowledge base contents?

Videos Tutorials

Video tutorials are instructional videos that provide visual and auditory guidance, making it easier for users to understand complex tasks, learn new features, and follow along with step-by-step instructions.

  1. How do I disable the rotating number effect?
  2. Can the live search be placed on any page?
  3. Can I export/import knowledge base contents?
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Our Achievements

Customers honest & inspiring feedback always helps us to move forward.
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Plugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Jipax Beck
CTO, Deborah Softwares, USA
Plugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Harry Williams
CTO, Deborah Softwares, USA

Recent Blog

Read our blog posts to know about our new products and additional offers.

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Allow users to subscribe to authors in wordpress

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How to Display Random Posts in WordPress

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