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Get Started

Transform your WordPress website into a thoroughbred eCommerce store.

Extend Support

Configure and expand application to best fit your store in needs.

Build & Customize

Learn how to build themes and extensions, and create a custom store.

Browser Help Categories

We group all helpful knowledgebase posts in to categories to find your solution quickly.

Getting Started

Get started with the product by exploring this category. It introduces the product's core purpose, benefits, and features, helping new users understand how it can enhance their projects.

  1. Understanding the Basic Features of Our Platform
  2. Navigating the Dashboard
  3. KB plugin installation guidelines
  4. How to add a new question?

General Queries

This diverse category includes a wide range of topics that don't fit into other sections. From lesser-known tips to experimental ideas, explore unique aspects of the plugin here.

  1. Where to Find Our Terms of Service
  2. What Is the Refund Policy?
  3. Protected: Password Protected KB (Pass: 123)
  4. How to Update Your Profile Information

Copyright Rules

Understand the legal aspects of using the plugin in this category. It explains copyright policies, permissible use cases, and guidelines to ensure compliance with intellectual property rights.

  1. Who owns the product copyright?
  2. When do I need a Model or Property Release
  3. What is copyright of a product?
  4. What assets can I use in my items?

Pre Purchase

Thinking of buying the plugin? This category addresses questions about pricing, features, and trial options, ensuring that you make an informed decision.

  1. Where to Find Product Reviews
  2. What Payment Methods Do We Accept?
  3. Questions to Ask Before Purchasing
  4. How to Compare Our Products

Product Requirement

Check the technical and system requirements to ensure compatibility with our products.It details the plugin's technical requirements, such as PHP versions, server setups, and third-party dependencies.

  1. What version of WordPress do I need?
  2. How to change my account username?
  3. How to be a power Elite author?
  4. Difference between the Knowledgebase and FAQ Plugin?

Fixing Issues

Need fast solutions? This category is your go-to for resolving minor issues quickly. Find simple, effective fixes for common problems to keep your plugin running smoothly.

  1. Troubleshooting Login Problems
  2. Resolving Payment Issues
  3. I have upload .po /.mo files, it but doesn’t work. Why?
  4. htaccess protected admin panel and ajax search issue

Affiliate Program

Learn how to join, manage, and maximize your earnings with our affiliate program. This category provides details on commission structures, promotional strategies, and tips to maximize your affiliate earnings.

  1. Understanding Affiliate Payouts
  2. Tips to Increase Your Affiliate Earnings
  3. Tips for increasing affiliate earnings
  4. How to Join Our Affiliate Program

Videos Tutorials

This category features video guides that walk you through plugin setup, features, and advanced functionalities, making learning engaging and straightforward. Visual learners, rejoice!

  1. How do I disable the rotating number effect?
  2. Can the live search be placed on any page?
  3. Can I export/import knowledge base contents?
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Customers honest & inspiring feedback always helps us to move forward.

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Plugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Jipax Beck
CTO, Deborah Softwares, USA
Plugin UI/UX are excellent! KB is loaded with useful features and easy to modify to any WordPress theme. Also excellent customer support for questions, tips and advanced code snippets.
Harry Williams
CTO, Deborah Softwares, USA

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